Open Government Sessions
GCIC coordinates highly publicized monthly dialogues featuring Ministry-by-Ministry to engage the media aimed at securing citizen buy-in in policy formulation, execution and monitoring. This in effect expands compliance in regard to service delivery targets. The prevalent feeling among citizenry that government is absent is because people don’t hear quite often what the government is doing. These dialogues are featured live by national broadcaster and also feature in news bulletins of other leading media houses. It is important to note that government remains the biggest custodian of news.
Through the GCIC, citizens digitally interact with their Government through multiple channels including telephone (call centre), social media platforms (Facebook Live, Twitter podcasts and You Tube videos), online chat and SMS among others.
An open Government Session is usually a two hour engagement. The first hour is dedicated to a presentation from the MDA representative who makes a power point presentation
The second hour is a Question and Answer (Q&A) session where the Minister will respond to the questions/queries/comments arising from the public. GCIC prior gathers these questions/queries/comments from the citizens through its platforms; call centre, on-line platforms, email etc.
The entire session is broadcast live on all GCIC online platforms; Twitter podcasts, Facebook Video, You Tube Video and is live on the national broadcaster, and all features in the news bulletins of the major leading media houses.